Not resolved

I ordered two shirts through this company. I used the 3-5 day shipping.

4 WEEKS LATER I received the order and it had black finger prints all over the front of the white shirts. I have been trying to get into contact with the company for 3 weeks and have left TONS of messages and have yet to receive a call back. I was finally able to get through and spoke with a man that told me he would refund my money but I HAD TO PAY for the shipping before I saw the money and they were NOT going to reimburse me for the shipping. I asked to speak with his manager, he told me that he had to deal with other customers and hung up on me.

Now when I call all I get is a busy tone. I am now contacting the BBB and Attorney General.


If I order a product and it is a month late and is damaged I expect for a reputable company to reimburse me, not hang up on me and block my number.

Monetary Loss: $60.

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